KPI Delivery KPI Service DeskTasks created and resolved in SD projectWorkload SDAverage time logged in tasksTasks awaiting resolution in SD projectContribution of support lines in SD tasks[2022 Archive] SDB project reportHours per componentQ3 actual yearQ4 actual yearKPI IncidentsKPI - QA (Quality Assurance)ProduktPytanie o produkt/informacje (PRODUKT)Potrzebne wsparcie produktowe (PRODUKT) Last modified: 30 May 2024 Schemat instrukcji przekazanej do AM KPI Service Desk