[F2] Incident Management - improvements (DLV-468)
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<th style="text-align: left; text-transform: capitalize; padding:5px !important;" class="jira-macro-table-underline-pdfexport jira-tablesorter-header"><span class="jim-table-header-content">Description / User story</span></th>
<th style="text-align: left; text-transform: capitalize; padding:5px !important;" class="jira-macro-table-underline-pdfexport jira-tablesorter-header"><span class="jim-table-header-content">Acceptance criteria</span></th>
<th style="text-align: left; text-transform: capitalize; padding:5px !important;" class="jira-macro-table-underline-pdfexport jira-tablesorter-header"><span class="jim-table-header-content">Impediments</span></th>
<th style="text-align: left; text-transform: capitalize; padding:5px !important;" class="jira-macro-table-underline-pdfexport jira-tablesorter-header"><span class="jim-table-header-content">Stakeholders</span></th>
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<div class="panel" style="background-color: rgb(222,235,255);border-width: 1.0px;"><div class="panelContent" style="background-color: rgb(222,235,255);"> <p>Ideas after brainstorming:</p> <ol> <li data-converter-list-prefix="1. "><b>Split service desk into 2 categories: issues and icidents sev-4/5</b> </li><li data-converter-list-prefix="2. "><b>Triage: dedicated role in the ISS team (change after i.e. 1 week)</b> </li><li data-converter-list-prefix="3. ">Support model using AI (i.e. Paweł Pozorski) </li><li data-converter-list-prefix="4. ">Link to the documentation in each issue/incident </li><li data-converter-list-prefix="5. ">Improvements in Incident Response Process - linking corrective action, integration with teams (dedicated chat/meeting during outage) </li></ol> </div></div>
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<div class="panel" style="background-color: rgb(227,252,239);border-width: 1.0px;"><div class="panelContent" style="background-color: rgb(227,252,239);"> <p>Acceptance criteria undefined.</p> </div></div>
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<div class="panel" style="background-color: rgb(255,235,230);border-width: 1.0px;"><div class="panelContent" style="background-color: rgb(255,235,230);"> <p>Impediments not defined.</p> </div></div>
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<div class="panel" style="background-color: rgb(234,230,255);border-width: 1.0px;"><div class="panelContent" style="background-color: rgb(234,230,255);"> <p>Participants not defined.</p> </div></div>
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Issues
Details
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<th style="text-align: left; text-transform: capitalize; padding:5px !important;" class="jira-macro-table-underline-pdfexport">Summary</th>
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<th style="text-align: left; text-transform: capitalize; padding:5px !important;" class="jira-macro-table-underline-pdfexport">Assignee</th>
<th style="text-align: left; text-transform: capitalize; padding:5px !important;" class="jira-macro-table-underline-pdfexport">Reporter</th>
<th style="text-align: left; text-transform: capitalize; padding:5px !important;" class="jira-macro-table-underline-pdfexport">Status</th>
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<th style="text-align: left; text-transform: capitalize; padding:5px !important;" class="jira-macro-table-underline-pdfexport jira-tablesorter-header"><span class="jim-table-header-content">Key</span></th>
<th style="text-align: left; text-transform: capitalize; padding:5px !important;" class="jira-macro-table-underline-pdfexport jira-tablesorter-header"><span class="jim-table-header-content">Status</span></th>
<th style="text-align: left; text-transform: capitalize; padding:5px !important;" class="jira-macro-table-underline-pdfexport jira-tablesorter-header"><span class="jim-table-header-content">Story Points</span></th>
<th style="text-align: left; text-transform: capitalize; padding:5px !important;" class="jira-macro-table-underline-pdfexport jira-tablesorter-header"><span class="jim-table-header-content">Component/s</span></th>
<th style="text-align: left; text-transform: capitalize; padding:5px !important;" class="jira-macro-table-underline-pdfexport jira-tablesorter-header"><span class="jim-table-header-content">Summary</span></th>
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<th style="text-align: left; text-transform: capitalize; padding:5px !important;" class="jira-macro-table-underline-pdfexport jira-tablesorter-header"><span class="jim-table-header-content">Assignee</span></th>
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<a href="https://bluemedia.atlassian.net/browse/DLV-468" data-index="4">DLV-468</a>
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Open
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<a href="https://bluemedia.atlassian.net/browse/DLV-468" data-index="5">
Incident Management - improvements
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<a href="https://bluemedia.atlassian.net/browse/DLV-468" data-index="6"><img src="https://bluemedia.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10306?size=medium" alt="Requirement" class="icon"/></a>
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Unassigned
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Last modified: 30 May 2024